How to Access Support
Already a customer? Login to your MemberNova AMS portal to access knowledgebase articles, training guides and to get in touch directly with a member of our Customer Experience team.
Knowledgebase
Our knowledgebase is available 24 hours a day for self service assistance. Find how-to articles, guides, and contact our team directly.
Prefer to communicate via email? You can write us at [email protected], or fill out our contact form in the Support Center. You can expect a response from our team within 1 business day.
Call Us
Need to chat with one of our Product Specialists? Our team is available between 9:00 am and 5:00 pm Monday to Friday, North American Eastern Time.
Call us toll-free: 1-855-668-2267 Option 2
Strategy and Implementation Services
Whether you need a partner to help with digital marketing strategizing, branding and creative, or to streamline your processes and workflows, let us assist you with your implementation. Our start-up packages range from simple data migration projects to custom configurations, competitively priced to keep you within budget.
Ready to join us?
Today's members demand a modern, intuitive experience from their association. We understand the member's perspective and that's what drives us to be the only AMS that puts you in the driver's seat to improve engagement, social connections and membership success.